# Wait anywhere — we will call you

Updated: October 25, 2026 · https://kyuko.me/en/

> **In short.** Kyuko is a QR-code virtual queue service: visitors join the queue from their phone without installing an app and get notified when it is their turn. The service interface is in Ukrainian only; prices are in hryvnias (UAH).

## A poster on the wall. A ticket in your pocket. A call on the screen

1. **1 · Scan.** The QR code on the poster at the entrance opens the queue page
2. **2 · Wait anywhere.** Your number and place in the queue are on your phone
3. **3 · You will be called.** A notification in the browser or Telegram and the number on the screen

## Everything a queue needs

- QR-code queue. The visitor scans the code, gets a number and can step away. The QR code can be static on a poster or dynamic on a screen.
- Screen in the waiting area. Shows called numbers and the QR code. A screen connects with an 8-digit code; screens are available on paid plans.
- QR posters. 80 templates in 15 formats for print and screens.
- Booking. Time slots and an “I am here” check-in: booked visitors join the queue ahead of walk-ins. On paid plans.
- Queue analytics. Heatmap, waiting time, breakdowns and targets. How far back the history goes depends on the plan.
- Visitor feedback. A rating from 1 to 5 stars and a comment after the visit. Only owners and managers see them.

## For businesses and institutions where people wait

- Car repair and tyre fitting. Seasonal peaks: people wait in their car, not at the entrance.
- Salons and barbershops. Booking and a live queue in one place.
- Clinics and labs. Check-in for booked visits and a visitor form.
- Repair centres. Device intake, with each customer’s place in the queue on their phone.

Also suitable: Government institutions, Pharmacies, Veterinary clinics, Shops, Education, Banks, Post and delivery, Cafés and restaurants, Events and leisure.

## Start for free

The first month on the Business plan is free, no card needed. Paid plans are for when you need more queues, more screens or booking. All prices are in hryvnias (UAH).

| Plan | Price | Scope |
| --- | --- | --- |
| Free | UAH 0 per month | 1 location, 1 queue; 3 service points, 3 staff seats; Screens: paid plans only |
| Business | UAH 599 per month | 1 location, 5 queues; 10 service points, 10 staff seats; Screens: 2 |
| Network | UAH 499 per location / month | Per location: 5 queues; 10 service points, 10 staff seats; Screens: 2 per location |

[All plan details](https://kyuko.me/en/pricing/).

## Frequently asked questions

### Do visitors need to install an app?

No. A visitor scans the QR code and opens the queue page in the browser. Notifications arrive in the browser or in Telegram. On an iPhone, Telegram is the easier option: browser notifications there work only after the site is added to the home screen. While the page is open, the call plays a sound once the visitor has tapped the page; there is no vibration on an iPhone. Read more in [What is a virtual queue](https://kyuko.me/en/guides/what-is-a-virtual-queue/).

### How much does a virtual queue cost?

The free plan has 1 queue. Paid plans: Business is UAH 599 per month and Network is UAH 499 per location per month, minimum 2 locations; yearly billing is 16.7% cheaper. All prices are in hryvnias. See [Pricing](https://kyuko.me/en/pricing/).

### How does a visitor join the queue?

By scanning the QR code on a poster at the entrance or on a screen in the waiting area. The queue page opens; if the business enabled a visitor form, the visitor fills it in first. They then see their number and place in the queue on their phone.

### Can the queue be shown on a TV?

Yes. A screen connects with an 8-digit code from the dashboard and shows called numbers and the QR code. Screens are available on paid plans: 2 on the Business plan and 2 per paid location on the Network plan.

### Can booking and a live queue work together?

Yes, on paid plans: a visitor picks a time slot, then checks in with an “I am here” button on the day and joins the queue ahead of walk-ins.

### What data is stored about visitors?

Form answers and contact details from bookings are kept for 30 days. A feedback comment is kept for 90 days, while the rating stays in the statistics. The interface and the legal documents are in Ukrainian only; the links are in the footer. Learn more about the service on the [About Kyuko](https://kyuko.me/en/about/) page.

## See also

- [Pricing](https://kyuko.me/en/pricing/)
- [What is a virtual queue](https://kyuko.me/en/guides/what-is-a-virtual-queue/)
- [About Kyuko](https://kyuko.me/en/about/)