QR virtual queue
Wait anywhere
— we will call you
A QR poster at the entrance, a number on your phone, a call on the screen. No app for visitors to install.
- 0
- apps
- 80
- poster templates
- 15
- formats
- 1 Scan the QR The queue page in your browser
- 2 Get a number Ticket A-104 on your phone
- 3 Go about your day The queue moves while you are away
- 4 Your turn A notification and your number on screen
In short
Kyuko is a QR-code virtual queue service: visitors join the queue from their phone without installing an app and get notified when it is their turn. The service interface is in Ukrainian only; prices are in hryvnias (UAH).
Updated:
How it works
A poster on the wall. A ticket in your pocket. A call on the screen
The QR code on the poster at the entrance opens the queue page
Your number and place in the queue are on your phone
A notification in the browser or Telegram and the number on the screen
Features
Everything a queue needs
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QR-code queue
The visitor scans the code, gets a number and can step away. The QR code can be static on a poster or dynamic on a screen.
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Screen in the waiting area
Shows called numbers and the QR code. A screen connects with an 8-digit code; screens are available on paid plans.
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QR posters
80 templates in 15 formats for print and screens.
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Booking
Time slots and an “I am here” check-in: booked visitors join the queue ahead of walk-ins. On paid plans.
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Queue analytics
Heatmap, waiting time, breakdowns and targets. How far back the history goes depends on the plan.
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Visitor feedback
A rating from 1 to 5 stars and a comment after the visit. Only owners and managers see them.
Who it is for
For businesses and institutions where people wait
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Car repair and tyre fitting
Seasonal peaks: people wait in their car, not at the entrance.
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Salons and barbershops
Booking and a live queue in one place.
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Clinics and labs
Check-in for booked visits and a visitor form.
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Repair centres
Device intake, with each customer’s place in the queue on their phone.
Also suitable for
- Government institutions
- Pharmacies
- Veterinary clinics
- Shops
- Education
- Banks
- Post and delivery
- Cafés and restaurants
- Events and leisure
Pricing
Start for free
The first month on the Business plan is free, no card needed. Paid plans are for when you need more queues, more screens or booking. All prices are in hryvnias (UAH).
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Free
UAH 0 per month
No time limit
- 1 location, 1 queue
- 3 service points, 3 staff seats
- Screens: paid plans only
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Business
−16.7%UAH 599 per month
Yearly billing: UAH 5,990 per year
If paid monthly:
UAH 7,188- 1 location, 5 queues
- 10 service points, 10 staff seats
- Screens: 2
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Network
−16.7%UAH 499 per location / month
Yearly billing: UAH 4,990 per location / year
If paid monthly:
UAH 5,988Minimum 2 locations: UAH 998 per month
- Per location: 5 queues
- 10 service points, 10 staff seats
- Screens: 2 per location
Frequently asked questions
Do visitors need to install an app?
No. A visitor scans the QR code and opens the queue page in the browser. Notifications arrive in the browser or in Telegram. On an iPhone, Telegram is the easier option: browser notifications there work only after the site is added to the home screen. While the page is open, the call plays a sound once the visitor has tapped the page; there is no vibration on an iPhone. Read more in What is a virtual queue.
How much does a virtual queue cost?
The free plan has 1 queue. Paid plans: Business is UAH 599 per month and Network is UAH 499 per location per month, minimum 2 locations; yearly billing is 16.7% cheaper. All prices are in hryvnias. See Pricing.
How does a visitor join the queue?
By scanning the QR code on a poster at the entrance or on a screen in the waiting area. The queue page opens; if the business enabled a visitor form, the visitor fills it in first. They then see their number and place in the queue on their phone.
Can the queue be shown on a TV?
Yes. A screen connects with an 8-digit code from the dashboard and shows called numbers and the QR code. Screens are available on paid plans: 2 on the Business plan and 2 per paid location on the Network plan.
Can booking and a live queue work together?
Yes, on paid plans: a visitor picks a time slot, then checks in with an “I am here” button on the day and joins the queue ahead of walk-ins.
What data is stored about visitors?
Form answers and contact details from bookings are kept for 30 days. A feedback comment is kept for 90 days, while the rating stays in the statistics. The interface and the legal documents are in Ukrainian only; the links are in the footer. Learn more about the service on the About Kyuko page.
Create your first queue for free
Free plan: 1 queue and 3 service points. Paid plans are there when you need more.