Kyuko pricing: start free
The first month on the Business plan is free, no card needed. After that, the free plan applies with no time limit, and paid plans are for when you need more queues and screens, a visitor form or booking. All prices are in hryvnias (UAH).
Plans
-
Free
UAH 0 per month
No time limit
- 1 location, 1 queue
- 3 service points, 3 staff seats
- Screens: paid plans only
-
Business
−16.7%UAH 599 per month
Yearly billing: UAH 5,990 per year
If paid monthly:
UAH 7,188- 1 location, 5 queues
- 10 service points, 10 staff seats
- Screens: 2
-
Network
−16.7%UAH 499 per location / month
Yearly billing: UAH 4,990 per location / year
If paid monthly:
UAH 5,988Minimum 2 locations: UAH 998 per month
- Per location: 5 queues
- 10 service points, 10 staff seats
- Screens: 2 per location
Plan comparison
| Feature | Free | Business | Network |
|---|---|---|---|
| Price per month | Free | UAH 599 | UAH 499 per location |
| Price per year | — | UAH 5,990 | UAH 4,990 per location |
| Locations | 1 | 1 | 2 or more, your choice |
| Queues | 1 | 5 | 5 per location |
| Service points | 3 | 10 | 10 per location |
| Staff seats | 3 | 10 | 10 per location |
| Screens | None | 2 | 2 per location |
| Analytics history | 1 month | 24 months | 36 months |
| Dynamic QR code on screen | No | Yes | Yes |
| Visitor form | No | Yes | Yes |
| Booking | No | Yes | Yes |
| Location comparison | No | No | Yes |
| QR posters | Yes | Yes | Yes |
| Call notifications in the browser | Yes | Yes | Yes |
| Telegram notifications | Yes | Yes | Yes |
| Visitor feedback | Yes | Yes | Yes |
What the limits mean
- Locations
- Branches or premises where you serve people. Only active locations count; archived ones do not.
- Queues
- Services people queue for; each has its own QR code and numbers.
- Service points
- Counters, bays and rooms that people are called to.
- Staff seats
- Team members, including the owner, together with pending invitations.
- Screens
- TVs, monitors and tablets linked to your organisation.
- Analytics history
- The current calendar month plus as many previous months as the plan states. The same limit applies to visitor feedback and the Staff report.
- Visits
- Plans do not limit the number of visits per month.
2 locations: UAH 998/month or UAH 9,980/year; 3 locations: UAH 1,497/month or UAH 14,970/year; 5 locations: UAH 2,495/month or UAH 24,950/year.
For custom limits or support terms, use the contact details on the About Kyuko page.
Note. On the Network plan, N is the number of paid locations you choose. Limits are multiplied by N and shared across the whole organisation; analytics history is not multiplied. Archiving a location does not reduce billing automatically: change the number of locations in the Plan section.
Payment and auto-renewal
- Payment is by card in hryvnias on the payment provider’s secure page. The card number never reaches Kyuko.
- The organisation owner pays; a manager can only see the plan.
- Yearly billing is 16.7% cheaper than paying monthly for twelve months: UAH 5,990 per year for the Business plan and UAH 4,990 per location for the Network plan, minimum 2 locations.
- Auto-renewal turns on after the first payment if the card is saved. The owner can turn it off by cancelling the subscription or deleting the card; the plan then stays active until the end of the paid period.
- The Business trial month needs no card and does not renew automatically: when it ends, the free plan applies. If you pay early, you keep the rest of the trial: paid access starts immediately, and the paid period starts when the trial ends.
- If a charge fails, the plan stays active while retries go on, for up to 8 days. When attempts run out, the free plan applies.
- The owner gets emails when a payment is received, when a charge fails (with the reason and the date of the next attempt) and when the plan ends, plus a reminder 7 days before a yearly charge.
- There are no self-service refunds; refund terms are in the public offer, which is published in Ukrainian only (the link is in the footer).
Changing and ending a plan
- Moving to a more expensive plan or adding paid locations during the current billing period takes effect immediately, with a prorated charge. The dashboard shows the amount due now, plus the next amount and charge date.
- Reducing paid locations takes effect at the next renewal. If you are on an older plan, your paid terms stay the same until you choose to switch.
- For seasonal work, pay monthly and turn off auto-renewal after the season. Your settings are kept on the free plan, and you can reactivate a paid plan later.
- Moving to a cheaper plan or another billing period takes effect at the next renewal: nothing is charged now, and a scheduled change can be cancelled.
- When a plan ends or is downgraded, nothing is deleted: the locations and queues created first stay active, and the rest become inactive. Settings are kept and come back after an upgrade.
- Tickets already in a queue are still served, but a queue over the limit stops issuing new tickets via QR code.
- Screens over the limit show “Upgrade your plan”; staff over the limit keep access, but no new invitations can be sent; analytics history gets shorter.
- Booking: new bookings and rescheduling in an unavailable queue are not accepted; existing bookings, cancellation, the calendar file and check-in keep working.
Frequently asked questions
How much does Kyuko cost?
There is a free plan. Paid plans: Business is UAH 599 per month and Network is UAH 499 per location per month, minimum 2 locations; billed yearly, they cost UAH 5,990 and UAH 4,990 per location respectively (minimum 2 locations). All prices are in hryvnias.
Is the free plan limited in time?
No, it has no time limit. It includes 1 location, 1 queue, 3 service points and 3 staff seats; analytics history is 1 month. It does not include screens, a dynamic QR code, a visitor form or booking.
Is there a trial period?
Yes. The first organisation you create gets the Business plan free for a month, with no card. There is no automatic charge: after the month the free plan applies, and your settings and data stay. If you pay early, you keep the rest of the trial: the paid period starts when it ends.
How can I pay?
By card in hryvnias, on the payment provider’s secure page. The organisation owner pays. The card number never reaches Kyuko.
What happens if a payment fails?
The plan stays active while retries go on, for up to 8 days. The owner gets an email with the reason and the next attempt date. If attempts run out, the free plan applies.
What happens to my data if I downgrade my plan?
Nothing is deleted. The locations and queues created first stay active, and the rest become inactive; settings are kept and come back after an upgrade.
Is there a limit on the number of visitors?
No: plans do not limit the number of visits per month. The limits apply to locations, queues, service points, staff and screens.
Can I pay yearly?
Yes, and it is 16.7% cheaper than paying monthly for twelve months: UAH 5,990 per year for the Business plan and UAH 4,990 per location for the Network plan, minimum 2 locations.
Create your first queue for free
Free plan: 1 queue and 3 service points. Paid plans are there when you need more.